We are happy to accept original condition, unworn items for size or product exchange within 30 days of purchase. For costume items that are only available in one size we will accept returns for a refund of the purchase price less shipping when RECEIVED on or before October 20th. Costume purchases made between October 12th and November 1st will not be eligible for a refund, but they will be accepted for equal exchange/credit within 30 days of purchase.
To be eligible for return the condition of the item(s) must
be original and all the products, accessories and packaging must be
Items that are NOT eligible to return include: products/packaging that are incomplete, obviously worn, soiled, cut, torn, or altered in anyway, all socks, certain headwear(email us for details), clearance items.
Email us for return authorizations and instructions. Costs pertaining to return shipping are the responsibility of the customer. Return shipments must have tracking or delivery confirmation service to avoid lost packages.
*Defective items: any items found to contain a manufacturing defect will be replaced by us at absolutely zero cost to you. Please contact us within 14 days of receipt if your item is defective and we will replace it right away.